The Departure service is designed to whisk you through the airport with minimum fuss and delay. Our service begins before you arrive with pre-check in and seating. You will be met from your vehicle and fast-tracked through all airport procedures, to the lounge and to the aircraft gate. Please click here for details of airport specific services.
Your departure experience will include;
- Kerbside meet and assist directly outside the terminal
- Pre-booked porters to collect bags and transfer to check-in
- Pre-check in service (subject to airline) with preferred seats arranged
- Expedited though all check-in and security processes.
- Escort to lounge and to the aircraft gate when ready to board. To find out more on our lounge services, click here
Need to do some last minute shopping at the airport? Let us help you out with our personal shopping service. To find out more, go to our Additional Concierge Services page.
Agents are on hand to assist with all ticketing, flight changes, flight disruptions and cancellations.
Our services are fully flexible to fulfil your every need. Simply put in a request and we will do our very best to provide what you need.
What our clients say…
“We were running very late for a flight, but our Diamond Air agent arranged everything at the airport before we arrived to ensure we did not miss our flight!” Dedicated client