On Arrival we offer a fast and discreet service, assisting with all processes right from the moment you land to your final destination. This includes full assistance with immigration and customs, organising baggage porters and chauffeurs, handling lost luggage and hotel check-in. Please click here for details of airport specific services.
Your arrival experience will include;
- Being met from the aircraft gate
- Whisked through the terminal on an electric buggy (subject to airport)
- Assistance provided for any visas or landing card requirements
- Expedited through immigration and customs process
- Baggage porters arranged to collect luggage and transfer out to your final mode of transport
- Chauffeurs will be parked up outside the arrivals terminal to ensure a fast and efficient transfer away from the airport.
In the unfortunate event of lost luggage, we will handle the locating and repatriation of your bag as quickly as possible.
Assistance with any onward transport arrangements and hotel check-in can also be provided
Our services are fully flexible to fulfill your every need. Simply put in a request and we will do our very best to provide what you need.
What our clients say...
“For my high profile client, I asked Diamond Air to organise close protection security as a last minute request. Not only was this organised without any fuss but they managed to get the security agent airside with a temporary pass”. Travel management company (January 2010)