Diamond Air

Terms & Conditions


DiamondAir International Limited complies with the 'Data Protection Act 1998' (UK).

Terms & Conditions of booking :~

All rates quoted above are the 'START FROM' rates - there may be additional charges which will be advised during the booking process.

Rates are subject to change without notice. However we would endeavour to keep you up to date of any price increase.

For UK Airports after first 3 hours of service, an additional hourly fee of £40 p/h applies, this rate may increase if the hours are between 2400 -0600hrs.

Any cancellation within 48hrs will result in FULL charge.

There is an additional £30.00 (or equivalent in applicable currency) for late bookings made within 48 hours of your flight time.

A 50% surcharge will apply to any services which are carried out during a UK Bank/Public holiday.

All rates are inclusive of foreign taxes, administration costs, gratuity & tips but excluding UK VAT @ 20% which is applicable to all services provided in the UK .

Airside access at some airports may be subject to possible security restrictions, we will advise at time of booking if this does occur.

Due to the nature of an Airport Operation, flights may be subject to last minute stand changes. If you are unable to see your DiamondAir representative, please call our emergency contact number on +44 (0)7767 368600 or +44 (0)208 897 9183.

A contact number for the passenger travelling, their driver, or another representative travelling with the passengers booked must be provided ahead of the service execution in good time. DiamondAir cannot take responsibility for services which cannot be fulfilled due to the client party not being able to be contacted by the DiamondAir International Ltd representative.

Liability

Our total liability for any loss shall not be more than the total sum we charge you for the booking. We will not be held liable or responsible for any direct or indirect loss or damages to Your business or that of any third party nor for any loss of profits, opportunity or data.

To the maximum extent permitted by law, we accept no responsibility for any damage, loss, accident, sickness, injury or death that you or anyone else may suffer or incur arising out of DiamondAir International Ltd and/or in connection with these terms & conditions.

Nothing in these terms shall exclude or limit our liability for fraud or death or personal injury caused by our negligence or any other matter which it would be illegal for us to (or attempt to) exclude or limit.

We accept no liability for the consequences of any delay or for any loss, cost or expense incurred by you as a result of the actions of any third party including without limitation the Customs or Immigration Authorities at any airport. You accept that you alone are responsible for compliance with all governmental regulations upon entry into and exit from all Airports and for ensuring that all required documents are in order and that any conditions to which such documents are subject are complied with.

You agree to indemnify us in respect of all claims, damages, losses, costs and expenses (including legal expenses) which are awarded against or incurred by us as a direct result of your acts or omissions or the acts or omissions of any person covered by your booking in the course of using the DiamondAir International Ltd.

DiamondAir International Ltd employees and/or representatives are not permitted to hold infants or accept any responsibility for infants and children, including handling pushchairs and prams.

DiamondAir International Ltd employees and/or representatives are not trained or insured to handle any baggage (cabin or checked in) please request a baggage porter at the time of booking if this is required.

Products & Services Provided by Third Parties

If we arrange for another company to provide you with products or services (for example, porter or chauffeur cars) and issue you with confirmation relating to any such products and services, we are acting only as your agent in making those arrangements.  We do not guarantee that products and services provided by third parties will always conform to their exact description.

We will have no liability to you regarding any products and services we arrange for you which are to provided by another company unless caused solely by our negligence.

Terms & Conditions for use and legal restrictions of this Web-site

All computerised equipment entering this Web-site. User must have adequate 'AntiVirus' protection installed on each piece of their individual apparatus used and must also be protected by 'Security' & 'Firewalls'. NO responsibility will be accepted by DiamondAir International Limited for any Suspected Breach or Virus that may occur on end users equipment.

DiamondAir International Limited authorises you to view and download the materials at this website ("Site") only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of these materials on any other website or networked computer environment for any purpose is prohibited. The materials at this Site are copyrighted and any unauthorised use of any materials may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorisation to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.

THE MATERIALS (INCLUDING ALL SOFTWARE) AND SERVICES AT THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.

DiamondAir International Limited obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this web-site should be construed to alter such agreements.

DiamondAir International Limited further does not warrant the accuracy and completeness of the materials, software or services at this Site. DiamondAir International Limited may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice.The materials and services at this Site may be out of date, and DiamondAir International Limited makes no commitment to update the materials and services at this Site.


IN NO EVENT WILL DIAMONDAIR INTERNATIONAL LIMITED, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEBSITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT HP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

DiamondAir International Limited administers this Site from its offices Heathrow Airport. UK. DiamondAir International Limited makes no representation that materials or services at this Site are appropriate or available for use outside the United Kingdom, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials or services at this Site or any copy or adaptation in violation of any applicable laws or regulations including without limitation United Kingdom and U.S. export laws and regulations. If you choose to access this Site from outside the United Kingdom, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of England and by using this Site you submit to the exclusive jurisdiction of the English courts.

DiamondAir International Limited may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site.

ATTENTION: PLEASE READ THESE TERMS COMPREHENSIVELY BEFORE USING THIS WEBSITE.

BY USING THIS SITE YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS.

 

What Our Clients Say

“DiamondAir have worked with Sony for over two years & during this time they have assisted at the highest level in representing our company & our artists, not just at airports in the UK but also overseas…DiamondAir have always offered a very professional , discreet & competitive service without question…”

Gary Farrow, VP Communications, Sony Music UK